Refund policy

For hygiene and safety reasons, we do not accept returns or exchanges on any lash products once they have been purchased. This policy helps us ensure that all customers receive products that are new, unused, and safe to apply.

Please make sure to review your order carefully before completing your purchase. If your item arrives damaged or incorrect, kindly contact us within 7 days of receiving it so we can assist you.

Thank you for understanding and supporting our commitment to health and hygiene.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.